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Keluhan/Grievance dan Penanganan Keluhan (Masyarakat)

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Mill – Keluhan/Grievance dan Penanganan Keluhan (Masyarakat)

347 views May 16, 2017 October 1, 2021 jenius 1

Informasi berikut terkait dengan cara-cara efektif PMKS dalam menanggapi isu dan keluhan masyarakat di sekitar areal operasional.

Panduan

RSPO, Roundtable on Sustainable Palm Oil, Kebijakan RSPO untuk Perlindungan Pembela Hak Asasi Manusia (HAM), Saksi Pengungkap/Pelapor, Pihak Pengadu dan Perwakilan Masyarakat, Kebijakan RSPO untuk Perlindungan Pembela Hak Asasi Manusia (HAM), Saksi Pengungkap/Pelapor, Pihak Pengadu, dan Perwakilan Masyarakat 2018, Disahkan oleh Dewan Gubernur RSPO pada tanggal 24 September 2018, RSPO-POL-T08-003 V1 IND, RSPO, Certified Sustainable Palm Oil

RSPO, Roundtable on Sustainable Palm Oil, DSF (Dispute Settlement Facility) Framework, Principles And Terms Of Reference (FPToR), Endorsed by the Board of Governors on 7th March 2019 

RSPO, Roundtable on Sustainable Palm Oil, RSPO Dispute Settlement Facility (DSF) Advisers:, Terms of Reference, Endorsed on 7th March 2019 by Board of Governors

RSPO, Rountable on Sustainable Palm Oil, RSPO Dispute Settlement Facility (DSF), DSF Mediator Code of Professional Conduct, (Effective from 7th March 2019)

RSPO, Roundtable on Sustainable Palm Oil, RSPO Dispute Settlement Facility (DSF), DSF Professional Mediator: Qualifications and Responsibilities, (Effective from 7th March 2019)

RSPO, Roundtable on Sustainable Palm Oil, Interpretasi Nasional Indonesia, Prinsip dan Kriteria Untuk Produksi Minyak Kelapa Sawit Lestari 2018, Disahkan oleh Dewan Gubernur RSPO pada tanggal 20 April 2020

Trust Fund Framework

Earthworm, Earthworm Foundation, www.earthworm.org, Earthworm Foundation’s Respect for Workers Principles, Respect The Work, Respect The Worker, /Respect

Modul Pelatihan

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